Terms of service

Last updated: January 24, 2026

Welcome to Cotton-Tea®!

Thanks for visiting www.cotton-tea.com (the "Site"). These Terms of Service ("Terms") explain the rules for using our website and purchasing our products. By visiting our site or making a purchase, you agree to these Terms.

Please read them carefully. If you don't agree with these Terms, please don't use our site.

Overview

Cotton-Tea® operates this website and provides all information, tools, and services to you conditioned on your acceptance of these Terms. These Terms apply to everyone who uses our site—whether you're browsing, shopping, or contributing content.

We reserve the right to update these Terms at any time. We'll post changes on this page with a new "Last updated" date. Your continued use of the site after changes are posted means you accept the new Terms.

Our store is powered by Shopify Inc.

1. Who Can Use Our Site

By using our site, you confirm that:

  • ✅ You're at least 18 years old (the age of majority in your state/province), OR
  • ✅ You're the age of majority and have given permission for your minor dependents to use the site

You agree NOT to:

  • ❌ Use our products for any illegal or unauthorized purpose
  • ❌ Violate any laws (including copyright laws)
  • ❌ Transmit viruses, malware, or destructive code

Violating these Terms will result in immediate termination of your access.

2. General Conditions

Our Rights:

  • We reserve the right to refuse service to anyone at any time for any reason
  • We may modify or discontinue our service without notice
  • We're not liable for any modifications, suspensions, or discontinuations

Your Responsibilities:

  • Your content (except credit card info) may be transmitted over various networks
  • Credit card information is always encrypted during transfer
  • You may not reproduce, copy, sell, or exploit any part of our service without our written permission

3. Product Information

Accuracy: We strive for accuracy, but we're not responsible if information on our site isn't 100% accurate, complete, or current. We reserve the right to:

  • Correct errors, inaccuracies, or omissions at any time
  • Update or change information without notice
  • Cancel orders if information is inaccurate

Product Availability:

  • Some products may be available exclusively online
  • Products may have limited quantities
  • We cannot guarantee your monitor displays colors accurately
  • We reserve the right to limit sales to any person, region, or jurisdiction
  • Product descriptions and pricing may change without notice

No Warranty: We don't guarantee that products will meet your expectations or that errors will be corrected.

4. Pricing & Orders

Prices:

  • Prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time

Order Processing: We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per person, household, or order
  • Limit or prohibit orders from dealers, resellers, or distributors

If we cancel your order, we'll try to notify you via email or phone.

Your Responsibility: You agree to provide current, complete, and accurate purchase information and keep your account updated (including email and payment details).

For returns, see our Return Policy.

5. Your Account

You're responsible for:

  • Maintaining accurate account information
  • Keeping your login credentials secure
  • All activity that occurs under your account

6. Third-Party Tools & Links

Third-Party Tools: We may provide access to third-party tools (like apps or integrations). We don't monitor or control these tools and provide them "as is" without warranties. Use them at your own risk.

Third-Party Links: Our site may link to third-party websites. We're not responsible for their content, accuracy, or policies. Review their terms before engaging with them.

Complaints about third-party products should be directed to that third party.

7. User Content & Feedback

Your Submissions: If you send us comments, ideas, suggestions, or other content (via email, social media, or otherwise), you agree that we may:

  • Use, edit, copy, publish, or distribute your content without restriction
  • Use it in any medium without compensation to you
  • Not be obligated to keep it confidential or respond to it

Your Responsibilities: You agree that your content will:

  • ✅ Not violate anyone's rights (copyright, trademark, privacy, etc.)
  • ✅ Not contain unlawful, abusive, or obscene material
  • ✅ Not contain viruses or malware
  • ✅ Be accurate and not misleading

We may (but aren't obligated to) monitor, edit, or remove content we find objectionable.

8. Privacy

Your personal information is governed by our Privacy Policy. Please review it to understand how we collect and use your data.

9. Prohibited Uses

You may NOT use our site to:

  • ❌ Engage in unlawful activities
  • ❌ Violate any laws or regulations
  • ❌ Infringe on intellectual property rights
  • ❌ Harass, abuse, or discriminate against others
  • ❌ Submit false or misleading information
  • ❌ Upload viruses or malicious code
  • ❌ Collect personal information from others
  • ❌ Spam, phish, or scrape our site
  • ❌ Interfere with site security

We reserve the right to terminate your access for violating these rules.

10. Disclaimer of Warranties

IMPORTANT - PLEASE READ:

We provide our service "AS IS" and "AS AVAILABLE" without any warranties. Specifically:

  • ❌ We don't guarantee uninterrupted, timely, secure, or error-free service
  • ❌ We don't warrant that results will be accurate or reliable
  • ❌ We may remove or cancel the service at any time without notice

Your use of our service is at your own risk.

11. Limitation of Liability

IMPORTANT - PLEASE READ:

To the maximum extent permitted by law, Cotton-Tea® and our team (directors, officers, employees, affiliates, agents, contractors, suppliers, etc.) are NOT liable for:

  • Any injury, loss, or damages arising from your use of our service
  • Lost profits, revenue, savings, or data
  • Direct, indirect, incidental, punitive, special, or consequential damages
  • Any errors or omissions in content
  • Any loss from using our service or products

This applies even if we've been advised of the possibility of such damages.

Some states don't allow exclusion of certain damages, so this limitation may not fully apply to you.

12. Indemnification

You agree to defend and hold harmless Cotton-Tea® and our team from any claims, damages, or expenses (including legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
  • Your use of our service

13. Severability

If any part of these Terms is found to be unenforceable, that part will be limited to the minimum extent necessary, and the rest of the Terms will remain in full effect.

14. Termination

You can terminate: You may stop using our service at any time by ceasing to use our site.

We can terminate: We may terminate your access at any time if you violate these Terms. You'll remain liable for all amounts due up to the termination date.

Survival: Obligations incurred before termination survive after termination.

15. Entire Agreement

These Terms (along with our Privacy Policy and Return Policy) constitute the entire agreement between you and Cotton-Tea®. They supersede any prior agreements or communications.

Any ambiguities will not be construed against us as the drafting party.

16. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in accordance with U.S. law.

17. Changes to These Terms

We may update these Terms at any time. Check this page periodically for changes. Your continued use of our site after changes are posted means you accept the new Terms.

18. Contact Us

Questions about these Terms of Service? We're here to help!

Email: support@cotton-tea.com

Thanks for being part of the Cotton-Tea® family!